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At Vance Heat & Air LLC we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

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See What Our Customers Have to Say -
67 Reviews

Avery Cox
11/09/2024
Marialis Seymour
09/17/2024
As a new customer to Vance; Tyler is professional, thorough, and on task. The whole team stands behind their work and makes sure everything is done correctly. Thanks to all of you.
Kenneth Kukowski
08/07/2024
Tyler was a pleasure to have over to look at my air-conditioning unit yall are luck to have him keep him even my 90lb lap dogs liked him and he told me my capacitor was bad he even gave me the micro ferrets number which I know as a former engineer for Nissan and Infiniti North America for 27yrs he was a pleasure dealing with him thank you vance
Clay Perkins
05/08/2024
I could not be more thrilled with the service I received today. My AC started blowing warm air at bedtime last night, so I called first thing this morning to get in the queue, not expecting to see anyone for at least a couple of days. John arrived just four hours later, diagnosed and fixed the issue in less than half an hour. Spectacular service!
Terry Turner
03/07/2024
Great service with a Smile!
Carla Elkins
03/05/2024
Tyler was very knowledgeable and explained things where I could understand it
Larry Benton
02/29/2024
Heat went out on a cold morning and the service technician got here within an hour. Tyler was very thorough and explained what the problem was. I’ve used this company for many years and never been disappointed. Two thumbs up!!
Michael Russell
02/15/2024
Quick professional service.
Jim Gilson
01/17/2024
Being down in the single digits. My sisters heat quit working. I can't thank you enough for must amazing service and price. Any way it quit again the next day. But your 2 service men f ound the issue. When it's this cold anything can happen. Thanks again.
William Treadway
12/20/2023
Heat went out during coldest time so far this year. I waited until Monday to call. I was hoping to have it looked at within a few days, the techs were there within 20 minutes. I was hoping it could be fixed but expecting the worst outcome. Unit had to be replaced. Again I was hoping by Friday ( Christmas is Monday). New unit installed next day and only took hour and half. Outstanding service.
Neema Gahigiro Grâce
10/30/2023
Good work deserve good recommendation I saw testimonies from several people on a page talking about Mr. Ethan Payne and i also decided to give it a try if i would share mine also. I made an investment of $500 with him and got $6,300 payouts without stress. Thanks alot Mr. Ethan Payne you are heaven sent i highly recommend him to you all and you will be glad you did it, Contact him via . Facebook : Ethan Payne Email: ethanpayne700@gmail.com WhatsApp:+44 7862 075181
Jay Underwood
09/25/2023
Ethan Allen
09/22/2023
I had a great experience with Vance! The owner, Bob Vance, and his wife Phyllis are so helpful and friendly. They deliver on time and reliable service that will not disappoint you! Formerly known as Vance Refrigeration in Scranton, PA...
James “BenO” Fisher
08/18/2023
SBG Real Property Professionals, LLC
08/04/2023
The team at Vance Heating & Air is absolutely top notch. Kim is so prompt to respond to all of our service requests, and their friendly technicians are knowledgeable and able to get the job done right, every time.
Douglas Miles
07/15/2023
John was a great technician and very prompt and went the extra mile that he didn't have to go.
Felecia Elkins
07/01/2023
Technician was friendly and knowledgeable. Worked quickly and found problem.
William AlexanderMBCCOLLEGE
02/22/2023
Christy Bowman
03/24/2022
Excellent
Jody Lankford
01/19/2022
Lynsey H.
10/29/2021
Excellent customer service and very responsive to my needs. They assisted my elderly father and were patient and trustworthy. I will definitely continue to...
Margaret McCallon
10/04/2021
Donnie Senf
09/28/2021
Very professional and courteous. Expert work, highly recommend!
JustinB Pitman
09/02/2021
First time using the company for my HVAC needs. AC went out on a Sunday night and I called first thing Monday morning and they had a technician out in about two hours from my call. (I was expecting to be lucky and get them out the sane day being busy season for AC repair in August). Unable to complete the repair initially due to having to order a part. Came back the following day after parts arrived in and was out first thing this morning (around 7:30) to complete the service. Very satisfied with the service and was shocked by their timeliness. Will definitely recommend.
Patricia Travis
05/14/2021
I want to thank Tyler D for the quick service on my central unit. It didn’t take him but a short time to diagnose my problem an get my unit working again. PatT
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